Cookies Policy

What cookies are

Cookies are small text files or similar data files that may be stored on your computer, tablet, mobile phone or other device when you visit a website. They allow a website to recognise a device or browser and remember certain information about a visit. Some cookies remain only for the duration of a browsing session and are removed when you close your browser. Others may remain on your device for longer, subject to their purpose, settings and expiry period.

The term cookies can also cover related technologies, such as pixels, tags, software development kits, local storage and device or browser identifiers. These technologies may work in a similar way by collecting information about how a website is accessed or used. In this policy, we use the term cookies to refer to cookies and similar technologies unless a distinction is necessary.

Cookies do not usually contain information that directly identifies you, such as your name or contact details. However, information collected through cookies may sometimes be linked with other information held about your account, device or use of the website. Where this occurs, the information will be handled in accordance with applicable privacy requirements and our Privacy Policy.

Types of cookies

• First-party cookies, which are set by or on behalf of Green Luck Casino when you use the website.
• Third-party cookies, which may be set by a service provider or another website whose content or service is available through the website.
• Session cookies, which generally expire when your browsing session ends.
• Persistent cookies, which remain for a set period or until they are deleted through your browser or device settings.

How cookies may be used

The cookies used on the website may vary according to the pages you visit, the features you use, your device and the preferences you select. Cookies may be used for several purposes. Some are necessary for the website to provide requested functions, while others help us improve services or understand website activity.

Strictly necessary cookies

Strictly necessary cookies support core website functions. They may help with page navigation, account access, security features, session management, fraud prevention, load balancing and the processing of requests. Without these cookies, parts of the website may not work properly or may not be available. Because they are required for essential functions, they may not be capable of being switched off through every preference tool.

Functional cookies

Functional cookies allow the website to remember choices and settings. For example, they may help remember language, display, session or preference selections. These cookies can make a return visit more convenient and may reduce the need to repeat certain choices. If you decline them, some personalised or convenience features may not operate as intended.

Analytics and performance cookies

Analytics and performance cookies may help us understand how visitors use the website, including which pages are viewed, how users move through the site and whether pages or features perform as expected. The information may be used to identify errors, measure website performance, improve content and make the website easier to use. Where possible, analytics information is considered in an aggregated or de-identified form.

Security and responsible use

Cookies and related technologies may also support security monitoring, account protection and the detection of unusual or potentially harmful activity. They may assist with maintaining the integrity of services and applying controls designed to support lawful and responsible use of the website. These technologies do not replace the need for you to protect your account details and device.

Third-party services and your choices

Some website functions may rely on third-party services. For example, a third party may provide analytics, security, content, payment-related functionality, customer support tools or other technical services. Where these providers use cookies or similar technologies, their own privacy information may also apply. Green Luck Casino does not control the privacy practices of independent third parties, so you should review their information where appropriate.

Third-party technologies may collect information such as browser type, device details, approximate location, referring pages, interaction data and technical identifiers. The precise information collected depends on the service and how it is configured. Third parties may use information to provide the relevant service, maintain security, measure performance or meet their own legal and operational requirements.

Cookie consent and preference tools

Where a cookie banner, consent tool or preference centre is provided, you can use it to review available categories and select your preferences. Your choices may be stored so that the website can remember them. If you clear your cookies, change your browser or use another device, you may be asked to make your choices again.

You may withdraw or change consent for non-essential cookies at any time where the available preference tool allows this. Withdrawing consent does not affect processing that took place before the change. It may also affect the availability or performance of some website features. Strictly necessary cookies may continue to operate because they are needed to provide requested services.

Browser and device controls

Most browsers allow you to view, block, delete or restrict cookies through their settings. Your device may also provide controls for managing certain tracking technologies. The steps differ between browsers and devices, so you should consult the relevant help or support information. Blocking all cookies may prevent account functions, security measures or other parts of the website from working correctly.

• You can delete existing cookies from your browser or device.
• You can configure your browser to notify you before certain cookies are stored.
• You can block cookies from some or all websites, subject to your browser settings.
• You can use the website's available consent or preference tool to manage non-essential categories.
• You should review settings on each browser and device used to access the website.

Information, retention and policy changes

Information collected through cookies may include details about your device, browser, operating system, IP address, approximate location, pages viewed, links selected, session activity, preferences and technical events. The information collected will depend on the cookies enabled, the features you use and the settings applied by the website or relevant service providers. We aim to collect and use information for legitimate website, security, service and compliance purposes.

Cookie information may be retained for different periods depending on its purpose. Session information may expire when your browsing session ends, while other information may be retained for a longer period where needed for security, technical, analytical, legal or operational purposes. Retention periods may also depend on the settings of a relevant third-party service. When information is no longer needed, it may be deleted, de-identified or securely disposed of in accordance with applicable requirements.

Your privacy

Our Privacy Policy provides further information about how personal information may be collected, used, disclosed, stored and protected, as well as any rights and choices that may be available to you under applicable Australian privacy law. If information collected through cookies is linked to personal information, the handling of that information will be subject to the Privacy Policy and relevant legal obligations.

Children and access to gambling services

The website is intended for adults who are legally permitted to access online gambling services in their location. Cookies must not be used to help a person who is under the applicable legal age access gambling services. If you believe a child has provided personal information or accessed the website, please take appropriate steps to prevent further access and raise the matter through the available website contact or support channel.

Updates to this policy

We may update this Cookies Policy when website functions, technologies, service providers or legal requirements change. The updated version will be made available on this page and will apply from the date stated in the updated policy, where a date is provided. You should check this page from time to time to stay informed about how cookies and similar technologies may be used.

If you have a question about this Cookies Policy or wish to exercise an available privacy choice, please use the contact or support options shown on the website. Do not include unnecessary sensitive information when making an enquiry. By continuing to use the website after an updated policy is published, you acknowledge the information provided in the updated version, subject to any consent requirements that apply.